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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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emma funk

September 2, 2025

5  out of  5
rating by emma funk
"Love working with them! Very reliable and personable. I feel like they truly have my best interests in mind."
We responded:
"Emma, thank you so much for your review! We are so happy we are able to help you out with auto and renters insurance. Please let us know if you need anything at all! -Cassie Ballard"
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Samuel Hall

August 26, 2025

5  out of  5
rating by Samuel Hall
"I can’t say enough good things about Cassie Ballard State Farm. The entire staff is professional, personable, and truly cares about their clients. They walked me through all my options, answered my questions with patience, and helped me secure great rates on both auto and life insurance. I also appreciate how responsive they are whenever I need assistance. It’s refreshing to work with an insurance agency that combines top-notch expertise with genuine care for their customers. Highly recommend!"
We responded:
"Mr. Hall, thank you so much for your five star review! We are so glad we were able to help you out with all of your insurance needs. Please let us know if you need anything at all. -Cassie Ballard "
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Chris Fuller

August 26, 2025

5  out of  5
rating by Chris Fuller
"State Farm really came thru for me. State farm price was best i could find and they work with me patiently that made getting insurance easy."
We responded:
"Mr. Fuller, thank you so much for your kind review! We appreciate you trusting our office with your insurance needs-we are here to help if you need anything at all! -Cassie Ballard "
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Don Jefferson

August 26, 2025

5  out of  5
rating by Don Jefferson
"Awesome office great people customer service is wonderful"
We responded:
"Mr. Jefferson, thank you so much for your 5-Star review! It is our pleasure to help you out with your insurance needs. Thank you for your continued business over the years! Let us know if you need anything at all. -Cassie Ballard"
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caleatha bowens

July 22, 2025

5  out of  5
rating by caleatha bowens
"Cassie Ballard statefarm is a very good place for insurance and they are so very helpful with all your needs.if ever looking for a great insurance company try them"
We responded:
"Ms. Bowens, we truly appreciate your review! We are delighted to know you have had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Cassie Ballard"
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Ryan Stanley

May 23, 2025

5  out of  5
rating by Ryan Stanley
"They always answer the phone when you call them about your car insurance policy. Very informative. They will reach out to make sure you have everything you need covered."
We responded:
"Ryan, thank you for your 5-star review! My team and I are happy to help you out with your insurance. Please let us know if you have any questions or need anything! -Cassie Ballard,"
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Pete Kordonis

May 22, 2025

5  out of  5
rating by Pete Kordonis
"I had a second comprehensive claim on something I thought should have been covered on the first claim. Allison was very helpful in helping with both claims. I paid the deductible for both claim. State Farm called today to tell me a mistake was made and I should not have had to pay the second deductible and they will refund it. This refund would not have happened without Allison’s help. Thanks to Allison and Cassie Ballard’s State Farm office! ‘"
We responded:
"Mr. Kordonis, thank you so much for taking the time to leave us a review! I am so happy Allison was able to help you out with your claim. She is a true asset to our office and I am glad the situation was properly handled. Thank you for your continued business, please let us know if you need anything at all! -Cassie Ballard"
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keith hudson

May 19, 2025

5  out of  5
rating by keith hudson
"I always have a wonderful time talking with the staff at Cassie Ballard State Farm Insurance. They are helpful and very personal and cheerful which makes my day. Thanks everyone Keith"
We responded:
"Mr. Hudson, thank you so much for your five-star review! We’re happy to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Cassie Ballard"
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Amy Dukes - SCDNR

May 19, 2025

5  out of  5
rating by Amy Dukes - SCDNR
"Cassie and her team are amazing and very helpful each and every time when contacting them! Thank you for making it so easy!"
We responded:
"Ms. Dukes, thank you for your kind review! It’s our pleasure to assist you with your insurance needs and we thank you for your business over the years. If there is anything else we can do to help, please let us know! -Cassie Ballard"
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Jeffrey Barr

May 7, 2025

5  out of  5
rating by Jeffrey Barr
"Very friendly and helpful!!"
We responded:
"Mr. Barr, thank you so much for your review! We truly appreciate your continued business with our office and are happy to know you have had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Cassie Ballard"
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Lauren Sullivan

April 17, 2025

5  out of  5
rating by Lauren Sullivan
"Cassie and the rest of her State Farm team have been wonderful - they respond quickly, answer questions and helped me find the best policy for me when I moved from out of state."
We responded:
"Lauren, thank you so much for your 5-star review! I am happy my team and I are able to help you out with your insurance needs. Please let us know if you have any questions or need anything. -Cassie Ballard"
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Aimee Cheves

April 11, 2025

5  out of  5
rating by Aimee Cheves
"Charles was amazing and was able to get my quote down to a very minimum payment per month. He was understanding, knowledgeable, and I switched from another company to State Farm because of him. Cassie is also amazing, so I would highly recommend this office!"
We responded:
"Aimee, thank you for your feedback! I am so glad Charles was able to help you out with your insurance needs. If there is anything else we can do to help, please let us know! -Cassie Ballard"
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Paul Lindner

April 8, 2025

5  out of  5
rating by Paul Lindner
"We just moved to SC and the people in the office were amazing at making sure the process of switching our insurance was easy and simple. They were quick to make sure our temp card was emailed and available. 10/10 will be recommending."
We responded:
"Paull, thank you for your 5-star review! We are so happy we could help switch your insurance policy over. Please let us know if you need anything else. -Cassie Ballard"
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Sharon Robertson

March 28, 2025

5  out of  5
rating by Sharon Robertson
"I insure both my car and my house with State Farm. When I call the office, they are always very professional and friendly. They always answer my questions. I have checked prices elsewhere. They had tbe best prices for me. I will be staying with State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We are always here to help if you need anything at all. We appreciate your business! -Cassie Ballard "
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Madison and Jesse

March 14, 2025

5  out of  5
rating by Madison and Jesse
"We loved our experience with Cassie! We just bought our first home and reached out to get a quote for our homeowners insurance & it was such a quick and easy process. Cassie connected with our lender and had us all squared away in less than a day. So thankful to her!!"
We responded:
"Madison, thank you so much for your kind review! I am so glad we were able to help with your homeowner's insurance. Congratulations on your new home-please let us know if you need anything! -Cassie Ballard, Agent. "
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Jacob Howard

March 14, 2025

5  out of  5
rating by Jacob Howard
"Nice office and friendly employees would recommend for insurance needs."
We responded:
"Jacob, thank you for your review! We appreciate your business with our office and look forward to continuing to serve you! Please let us know if you need anything. -Cassie Ballard, Agent. "
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Cynthia Capaldo

March 14, 2025

5  out of  5
rating by Cynthia Capaldo
"Very professional and friendly!"
We responded:
"Thank you for choosing the Cassie Ballard State Farm agency!"
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Michael Beale

March 14, 2025

5  out of  5
rating by Michael Beale
"I had a fantastic experience with Cassie Ballard State Farm! The staff was incredibly friendly and took the time to answer all my questions. They provided me with excellent auto and life insurance rates that fit my budget perfectly. On top of that, they also introduced me to their credit card options, and I ended up signing up for one because of the great benefits. The entire process was smooth and hassle-free. I highly recommend this agency to anyone looking for quality insurance and exceptional customer service!"
We responded:
"Michael, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us, your satisfaction is our top priority. We look forward to continuing to support your insurance needs. -Cassie Ballard, Agent. "
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mary mckenzie

March 14, 2025

5  out of  5
rating by mary mckenzie
"Cassie Ballard State Farm is the best! The employees here are amazing and offer the best services!"
We responded:
"Mary, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Cassie Ballard, Agent. "
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Mary McKenzie

March 14, 2025

5  out of  5
rating by Mary McKenzie
"This office was great and helped me get everything I need. Everyone is so kind and explained things very well."
We responded:
"Mary, thank you so much for taking the time to leave us a review! We look forward to continuing to provide you with great service and truly appreciate your business. If there is anything else we can do for you, please let us know! -Cassie Ballard, Agent. "
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Abc Paving

March 5, 2025

5  out of  5
rating by Abc Paving
"Bryanna help me so much today I switched over from a previous insurance company to State Farm I was able to ensure both of my vehicles and homeowner insurance also boat Insurance all in one day great prices very easy and convenient I highly recommend this office the staff is amazing and helpful"
We responded:
"Thank you so much for your feedback! It’s our pleasure to assist you with your insurance needs and I am so glad Bryanna was able to help you out. If there is anything else we can do to help, please let us know! -Cassie Ballard"
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Kailah Dereef

February 28, 2025

5  out of  5
rating by Kailah Dereef
"Amazing people, I love them dearly. They are very attentive and helpful."
We responded:
"Thank you for your kind review! It is truly a pleasure to provide you with great customer service and take care of all your insurance needs. -Cassie Ballard"
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Richard Kimball

February 24, 2025

5  out of  5
rating by Richard Kimball
"The personnel in Cassie’s office are very efficient, knowledgeable and easy to work with and we have 6 policies with this office."
We responded:
"Thank you for your review! We appreciate your continued business over the years, please let us know if you need anything at all. -Cassie Ballard "
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Jake Altier

February 13, 2025

5  out of  5
rating by Jake Altier
"Cassie is wonderful to work with, I was so glad Statefarm dropped their prices for our area. We easily bundled our car and home insurance and got a great deal. Cassie was very good to work with, she is kind and easily reaches!"
We responded:
"Jake, thank you so much for your review! I am so glad Allison was able to help you out with your auto and homeowner needs. We’re thrilled to have you with our agency. Please let us know if you need anything at all. -Cassie Ballard"
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Dave Duke (DD Services & Repairs)

January 31, 2025

5  out of  5
rating by Dave Duke (DD Services & Repairs)
"I recently bought an insurance policy for my three vehicles From Allison with Cassie Ballard State Farm and it was by far the best experience I’ve ever had buying Insurance. She was very helpful answered all my questions told me what my options were and Even discussed life insurance options with me. I highly recommend Cassie Ballard with State Farm to anybody that wants to have a pleasant experience buying their insurance at an awesome fair price. Call State Farm today!!!!"
We responded:
"Thank you so much for your five-star review! I am so glad Allison was able to help out with your auto insurance and we look forward to helping out with your life insurance needs too! Please let us know if you need anything at all. -Cassie Ballard"