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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dave Duke (DD Services & Repairs)

Dave Duke (DD Services & Repairs)

January 31, 2025

5  out of  5
rating by Dave Duke (DD Services & Repairs)
"I recently bought an insurance policy for my three vehicles From Allison with Cassie Ballard State Farm and it was by far the best experience I’ve ever had buying Insurance. She was very helpful answered all my questions told me what my options were and Even discussed life insurance options with me. I highly recommend Cassie Ballard with State Farm to anybody that wants to have a pleasant experience buying their insurance at an awesome fair price. Call State Farm today!!!!"
We responded:
"Thank you so much for your five-star review! I am so glad Allison was able to help out with your auto insurance and we look forward to helping out with your life insurance needs too! Please let us know if you need anything at all. -Cassie Ballard"
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Gary Sawyer

January 31, 2025

5  out of  5
rating by Gary Sawyer
"Always a courteous and professional encounter"
We responded:
"Thank you for your kind review! We appreciate your continued business over the years. If there is anything else we can do to help, please let us know! -Cassie Ballard"
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Spring Perry

January 17, 2025

5  out of  5
rating by Spring Perry
"This is the best insurance agent !!! Always answers my text amd is always very helpful. Thank you to Cassie my agent. But also thank the people who work really hard to do what’s best for your situation!!!!"
We responded:
"Ms. Perry, thank you so much for your kind review! We are always here to help you. Please let us know if you need anything, we appreciate your continued business! -Cassie Ballard "
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Scott Spring

January 13, 2025

5  out of  5
rating by Scott Spring
"Great to work with, we got better rates than Geico on our auto and home insurance."
We responded:
"Thank you so much for your review! I am so happy Charles was able to help out with your insurance needs. We appreciate your business, please reach out if you need anything! -Cassie Ballard"
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Ross Pittman

January 8, 2025

5  out of  5
rating by Ross Pittman
"Allison Howard was a joy to work with, and she explained all the available options thoroughly. I do appreciate her customer service, and hope she stays on the team at Cassie Ballard’s office."
We responded:
"Mr. Pittman, thank you so much for your review! I am so happy Allison was able to help you out with your insurance needs, she is one of the best! Please let us know if you need anything at all. -Cassie Ballard"
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Michael Beale

December 18, 2024

5  out of  5
rating by Michael Beale
"Super friendly and knowledgeable. They were able to help out with my life and auto insurance needs!"
We responded:
"Thank you so much for the kind review! We are so happy we were able to help you out with your insurance needs and look forward to continuing to provide you with great service! If there is anything else we can do for you, please let us know! -Cassie Ballard"
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John Alvanos

December 18, 2024

5  out of  5
rating by John Alvanos
"Cassie Ballard State Farm Agent is the BEST INSURANCE AGENT I have ever had. They take care of all your needs. Don’t hesitate to use her. 5 Stars. Thank you Cassie."
We responded:
"Mr. Alvanos, thank you so much for the 5-star review! My team and I are grateful for your business! Please let us know if you need anything at all. -Cassie Ballard "
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Noah Mettenheimer

December 6, 2024

5  out of  5
rating by Noah Mettenheimer
"Cassie Ballard's state farm office has been great to work with. Fast response time and never any issues. 5 stars!"
We responded:
"Thank you for the wonderful review! Thank you for your continued business with our office, please let us know if you need anything at all. -Cassie Ballard"
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Trenae` Jefferson

November 25, 2024

5  out of  5
rating by Trenae` Jefferson
"I had a wonderful experience working with Cassie. Her exceptional customer service, along with her infectious laughter, made the process of finding insurance much easier and less stressful. I highly recommend her as an agent!"
We responded:
"Thank you for your kind review, Trenae! I'm so glad Allison was able to help you out with your auto and life insurance. If you ever have any questions or need assistance, we’re here to help! -Cassie Ballard"
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Madison Lance

November 21, 2024

5  out of  5
rating by Madison Lance
"Super helpful and kind over the phone. Made getting renters insurance super easy! I would definitely recommend to a friend!"
We responded:
"Thank you so much for your kind review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Cassie Ballard"
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Stacey Kill

November 15, 2024

5  out of  5
rating by Stacey Kill
"Cassie and her group are a pleasure! Allison is so helpful and knowledgeable and made my transition from another company seamless. Great experiences all the way around."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Allison was able to make your transition smooth and hassle-free. We're delighted to know you had such a positive experience with us!"
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Danielle P

September 24, 2024

5  out of  5
rating by Danielle P
"I have been with state farm for a few years and they have been very helpful. Cassie's team go above and beyond whenever I need them. Thank you Brianna, Allison and Cassie for all of your help."
We responded:
"Thank you so much for your kind words, Danielle! It's wonderful to hear that Brianna, Allison, and I have been able to assist you whenever needed. We truly appreciate your continued trust and support!"
Profile photo of Pam

Pam

August 27, 2024

5  out of  5
rating by Pam
"From the moment I inquired about an auto policy, Mrs. Balliet was wonderful. She walked me through the details and answered every question with patience and was very thorough. I highly recommend using the office of Cassie Ballard for all of your insurance needs!"
We responded:
"Thank you so much for your kind words, Pam! It's fantastic to hear that you had such a positive experience with Mrs. Balliet. We strive to provide thorough and patient service to everyone who walks through our doors. Your recommendation means a lot to us!"
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inkedadam1982

July 3, 2024

5  out of  5
rating by inkedadam1982
"Cassie Ballard helped me switch from my old car insurance (which was increasing every year, despite clean driving record) and made the transition as easy as it could be."
We responded:
"Thank you for sharing your positive experience, inkedadam1982! I'm glad Cassie was able to help you make a smooth transition to a new car insurance policy. We appreciate your feedback and look forward to continuing to provide excellent service."
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Thomaseen Williams

June 12, 2024

5  out of  5
rating by Thomaseen Williams
"Wonderful customer service! Made changing insurance companies super easy and actually enjoyable. I have recommended family members to the company. It would be well worth the switch."
We responded:
"Thank you for your kind words, Thomaseen! We're thrilled to hear that you had a smooth transition and enjoyed the process of switching insurance companies. We appreciate your recommendations and look forward to continuing to provide excellent service to you and your family members."
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Veronica Villagomez

May 22, 2024

5  out of  5
rating by Veronica Villagomez
"Great customer service , always very helpful & nice!"
We responded:
"Thank you, Veronica! We're thrilled to hear that you've had a great experience with our customer service team. We appreciate your kind words and look forward to continuing to provide you with excellent service."
Profile photo of Jason Ortmeier

Jason Ortmeier

May 22, 2024

5  out of  5
rating by Jason Ortmeier
"Great customer service. Knowledgable, professional, and high sense of urgency. Im not easy to please or quick to write a review but happy to do so for this team. Highly recommend them for all coverages."
We responded:
"Thank you, Jason, for taking the time to share your positive experience with us! We are thrilled to hear that you found our team knowledgeable, professional, and responsive. We appreciate your recommendation and look forward to continuing to provide excellent service for all your insurance needs."
Profile photo of Chris Riffe

Chris Riffe

May 20, 2024

5  out of  5
rating by Chris Riffe
"Cassie was a huge help. I wanted to explore different options on my policy and I called her right before they closed. She didn’t hesitate and helped me with everything. She answered all my questions, and I’m glad I called."
We responded:
"Thank you for sharing your positive experience, Chris! We're glad Cassie was able to assist you with exploring different policy options and answering all your questions. We appreciate your feedback and look forward to continuing to provide excellent service."
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Fayth Mccray

May 16, 2024

5  out of  5
rating by Fayth Mccray
"Very professional I love Cassie Ballard's representatives"
We responded:
"Thank you for the kind words, Fayth! We strive to provide professional service and are glad to hear that you had a positive experience with our team. If you have any further feedback or questions, feel free to reach out."
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Tribal Howler

April 26, 2024

5  out of  5
rating by Tribal Howler
"Was great connecting and talking with Cassie. She was sweet and extremely helpful in understanding everything and trying to get the best rate. For a first time insurance purchaser it was a great experience."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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Brittany Pritcher

April 26, 2024

5  out of  5
rating by Brittany Pritcher
"Always so quick to answer all questions and concerns. Love the text messaging feature as well as they always respond asap. Best experience we have ever had using this Statefarm!"
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
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Tom Youngblood

April 26, 2024

5  out of  5
rating by Tom Youngblood
"Always willing to listen and pleasantly answer all my questions. Supplying coverage as my needs change. Gives me peace of mind. I feel that I have backup. Happy Holidays!!!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Kirby Deck

April 13, 2024

5  out of  5
rating by Kirby Deck
"The whole office of people are very nice and courteous and very willing to work with you and to make sure everything is taken care of. Thanks Ladies"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Beth Bloomfield

April 12, 2024

5  out of  5
rating by Beth Bloomfield
"Great customer service."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Tara Blauser

April 12, 2024

5  out of  5
rating by Tara Blauser
"Amazing staff!! I would recommend this location to anyone in the area!! Just tell them your needs and they'll accommodate you in any way they can!! Thank you Bryanna Blauser for being Super Amazing"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."